My visit [with P. Glick] was a great experience because Tioyanna/Corey led the team. She anticipated my concerns about blood pressure, even asked if I had any problems with the blood pressure device that I have (bought it to my last appointment and Corey assisted in making sure it was adequate). When Corey did take my pressure it was high (161). I take pressure every morning which ranges from 102-127. She said she would take it again after appointment. When my session ended, I mentioned that I needed to have my pressure taken again and I would wait because I knew Corey was busy. I was getting comfortable and here comes Brianna ready to take my pressure, which she did. That was a good team working together to meet the goals of this patient.
Stopped by pharmacy. Erica refilled prescriptions in record time, which I really appreciated and I was on time for Metro Access ride.
Sabrina at the check-in mentioned to her that Metro Access would pick me up at 12:15, which should be ample time for appointment and prescription pick up and it was!
Thank you.