Prepare for Your Appointment

Prepare for Your Appointment

Whether this is your first appointment or you are a returning patient, the best way to get the most out your visit is to come prepared and ask questions.

Here’s a checklist to help you prepare for every visit:

  • Please arrive 15 minutes prior to your scheduled appointment time.
  • Bring your photo ID.
  • Write down all of your healthcare concerns and questions you’d like to address during your visit.
  • Bring all of your medications or a list of medications including the names, dosages and how they are taken.
  • Bring the name and address of your pharmacy of choice.
  • Be prepared to provide your medical history including dates of any prior hospitalizations or surgeries.
  • Insured Patients: Bring your insurance card and co-payment to the appointment.
    (If GBMS is not listed on your insurance card or you are changing providers, you will be asked to complete a PCP change form.)
  • Uninsured Patients: GBMS is not a free facility, we offer a sliding fee for those who qualify. To apply, you must bring proof of income (at least 4 weeks’ worth of income) with you on your first visit. (There will still be a $20 or $30 co-pay required.)

 Greater Baden Medical Services, Inc. wants to be your medical home.  The focus of a medical   home is you and your relationship with your medical team.  We want Greater Baden to be the   first place you think of for your health care needs.

 YOUR ROLE

 As an active partner in your healthcare, we ask you to:

  • Provide information about your health and medications
  • Tell us about your needs and concerns
  • Tell us about any health care services you receive elsewhere (such as ER visits, Flu vaccines, specialist visits etc.)
  • Follow the treatment plan agreed upon by you and your provider
  • Call us first with your medical concerns, unless it is an emergency
  • Keep your appointments or call 48 hours in advance if you need to reschedule
  • Give us feedback so we can improve

 OUR COMMITMENT TO YOU

  • Our providers will give you the best quality advice and treatment based on current medical evidence
  • Manage your illnesses to keep you well
  • Allow you to choose and stay connected to your provider
  • Provide you timely access to our providers
  • Use computers and technology to improve your care
  • Explain diseases and treatments, medications and results in a way you can understand
  • Provide a language interpreter when you ask
  • Make you feel comfortable and welcome